Customer Reviews
See why North Alabama homeowners trust River City Roofing Solutions
Google Reviews
Real reviews from real homeowners across North Alabama
Andrew Walker
November 14, 2025
“River City Roofing had been recommended by my insurance agent. We had them come out a couple of years ago after a hail storm but they found no damage. However, Aaron impressed me, so when we had hail and a tornado came close we had them back out to assess. At every step, Aaron did what he said he would do; He was on time, he emailed and texted on time. Once he had assessed the roof he submitted info to the insurance company and it was approved not only for a new roof, but gutters also (I wasn’t expecting the later). We had to reschedule due to weather, but once they got going their crew were efficient and polite. They cleaned up well and then a few days later Aaron came out for a post install inspection. A couple of months later we had to have a new HVAC system installed which needed a different type of vent/duct on the roof; A simple text to Aaron and he came out the next day and worked with the hvac guys to install them. I can’t speak more highly of Aaron and his team. Thanks.”
Worked with: Aaron Lussi
Andrew Walker
November 14, 2025
“Positive experience with inspection, insurance approval for new roof and gutters, efficient crew, thorough cleanup, and additional HVAC vent assistance.”
Worked with: Aaron Lussi
Kenny Huey
November 13, 2025
“Brendon muse was awesome from the initial assessment to the work performed and at a great price. I highly recommend and will definitely be using River city roofing solutions for any future projects.”
Worked with: Brendon Muse
Kenny Huey
November 13, 2025
“Awesome service from initial assessment to work completion at a great price; highly recommended for future projects.”
Worked with: Brendon Muse
Tammy Burkett
August 21, 2025
“Worked with Adam Rudell "Rudy", had to have roof replaced - he and RCR delivered.”
Worked with: Adam Rudell
Tammy Burkett
August 21, 2025
“Worked with sales rep for roof replacement; delivered as promised.”
Laverne Gilbert
July 25, 2025
“Mr Brendon Muse took very good care of providing me with information,pleasant and did a great job I want to thank him.”
Worked with: Brendon Muse
Tom Hill
July 25, 2025
“Brendon Muse came out the day and time that was agreed to and did an excellent job on my shingle repair job. My roof is 2 years old and is making it thru all the wind and hail that we have been experiencing. I highly recommend River City!”
Worked with: Brendon Muse
andrew babb
July 2, 2025
“Rudy and his team did a great job on our roof repair. He was very knowledgeable and professional.”
Worked with: Adam Rudell
Cynthia Marte
June 12, 2025
“Working with Brendan on my total roof replacement was a breeze. He worked with my State Farm agent to get it 100% covered, and I didn't pay a cent over my deductible. So happy to be rid of the old style roof vents. My new roof looks beautiful and I'm feeling a lot better about weathering storms.”
Nathan Wallace
June 7, 2025
“Great group of people, very knowledgeable, friendly, and outgoing. Highly recommend”
Nam Dang
May 30, 2025
“Rudy with River City Roof was awesome to work with. Super professional, responsive, and got the job done fast. The roof looks great and the whole process was smooth from start to finish. Highly recommend!”
Worked with: Adam Rudell
marsham1026
May 21, 2025
“Fantastic job RIVER CITY ROOFING Aaron Boykin. He’s the man.”
Andrew Joyner
May 12, 2025
“Roof itself looks and seems good but details weren't as well executed. Gutters and trim were banged up and flashing shows shiny metal underneath which highlights it and also silicone caulk on flashing looks like it is done by someone who has never done it before and is large clumpy blobs not smoothed out. We were asked about flashing color day of and did not understand where it would go and what it would look like. Was told it would be about $200 to fix flashing prior to signing work but later told it would be $800.”
Kristin Eaton
May 5, 2025
“I couldn’t be more satisfied with the results of River City Roofing Solutions. From the very beginning, their team was professional, responsive, and knowledgeable. The initial consultation was thorough. The crew arrived on time, worked efficiently, and maintained a clean job site. A few of the members sang while they worked, which was lovely. The workmanship was outstanding, and you can tell they take pride in their work. They followed up after the job to ensure everything was to my satisfaction and provided a peace of mind. It’s rare to find a company that combines quality craftsmanship with excellent communication. Thank you for a wonderful job and a stress-free experience! Kristin Eaton”
Carol Norris
April 5, 2025
“Adam Rudell represented the company very well for a new roof on my mom’s home in Decatur. He was very professional and knew his business. The roofing crew worked hard and were diligent about cleaning up. The gutter crew did an excellent job also. We highly recommend River City Roofing Solutions and Adam!”
Worked with: Adam Rudell
Gary McConnell
March 25, 2025
“River City Roofing did an excellent job on my roof and some minor repairs to soffits and facia. Quality workmanship, good communication, great result! Working with Rudy (Adam Rudell) was a pleasure.”
Worked with: Adam Rudell
Dean Hutson
March 16, 2025
“Brendon Muse was easy to work with and very knowledgeable.”
Worked with: Brendon Muse
Danielle Grant
February 25, 2025
“Excellent company that stands by product and service; outstanding customer service and communication.”
Worked with: Brendon Muse
Karen McTaggart
January 24, 2025
“Brendon Muse was very professional and knowledgeable. He provided great customer support throughout the entire process. The initial drone inspection to installation and cleanup was a breeze.”
Worked with: Brendon Muse
Karen McTaggart
January 24, 2025
“Professional and knowledgeable support throughout; smooth process from drone inspection to installation and cleanup.”
Worked with: Brendon Muse
linda prince
January 22, 2025
“I was very satisfied with the service provided. The color selection came out exactly as I expected. During the installation River City did an excellent job at protecting my property, plants, and garden. Afterwards the clean up was great, with no nails or leftover debris. Thank you Brendon Muse with River City Roofing Solutions.”
Worked with: Brendon Muse
linda prince
January 22, 2025
“Satisfied with service, color selection matched expectations, property protected, excellent cleanup.”
Worked with: Brendon Muse
Sandra Whatley
January 2, 2025
“Adam Rudell “Rudy” was great to work with. He answered all our questions and kept in contact throughout the process. The crew was so efficient and cleaned everything up.”
Worked with: Adam Rudell
Sandra Whatley
January 2, 2025
“Great to work with; answered questions, maintained contact, efficient crew with good cleanup.”
Sam Mangham
December 13, 2024
“Fantastic team did a great job on my roof. Worked with Adam Rudell “Rudy”, who was exceptionally communicative and personally followed up on the job at each step. Helping deal with insurance was also a big plus! Quality was excellent and work was performed quickly! I really appreciate a high level of professionalism and they delivered! Would highly recommend!”
Worked with: Adam Rudell
Sam Mangham
December 13, 2024
“Fantastic team, exceptionally communicative sales rep followed up at each step, helped with insurance, excellent quality and quick work; highly recommend.”
Dena Vandiver
November 21, 2024
“The crew did a great job replacing my roof! David Thomas took care of every detail from start to finish! This made my experience less stressful and l appreciate his thoroughness!”
Worked with: David Thomas (former)
Dena Vandiver
November 21, 2024
“Great job replacing roof; sales rep handled every detail from start to finish, reducing stress.”
Worked with: David Thomas (former)
Gregory Young
October 18, 2024
“Kudos to Brendan Muse and River City Roofing Solutions, Inc. for the great work you did on my Mom’s house. It was a great job done very efficiently and affordably. Many thanks.”
Gregory Young
October 18, 2024
“Great work on mom's house, efficient and affordable.”
Kevin C
September 13, 2024
“Adam "Rudy" Rudell was awesome to work with. He worked with my insurance company and everything went very smoothly. The roofing team did a very good job and they cleaned up very well.”
Worked with: Adam Rudell
jon pittman
August 16, 2024
“River City Roofing helped me out tremendously on making sure my roof was done in a timely manner and correctly. Adam "Rudy" Rudell was honest and explained everything in detail to reassure any doubts we had. Highly recommend River City Roofing for any Roofing needs.”
Worked with: Adam Rudell
Jodee Cullen
August 8, 2024
“(MJ) Micheal is amazing! Walked me thru every step.Showed me materials that where used, answered all my questions, very knowledgeable knows his stuff! Anytime I called he answered promptly. Crew was on time,6:01am the crew was laying out tarps 6:15am tear off began. These workers know there stuff!! MJ worked with my Insurance company no stress! Clean up crew awsome job!! Best experience from beginning to end. Thank you RCR”
Worked with: MJ (former)
Joshua Reynolds
August 6, 2024
“Showed up on time and did it in one day. Really nice work.”
Christina Guzman
August 6, 2024
“If you need any kind of roofing done give them a call. They are very professional reasonable, and great people to work with. Give MJ a call they can also give you a free quote before they even start the job. Highly recommended..”
Worked with: MJ (former)
Meghan Blakely
August 5, 2024
“MJ is very professional and knowledgeable! Great company!”
Worked with: MJ (former)
Randy McKinney
August 5, 2024
“Awesome company with great service, MJ is very professional and he does an outstanding job.”
Worked with: MJ (former)
Kannon Biggs
August 1, 2024
“Top tier company! MJ is true professional and takes pride in the products and service provided!”
Worked with: MJ (former)
Sandy Fields
July 28, 2024
“Rick Geahr did a wonderful job for me. He worked with my insurance personally and made sure they saw the damage to my roof. He got the job, got it done in a day and a half and everything worked out just as it should have. I would recommend them to anyone and have recommended him to several of my friends! Thank you Rick!!”
Worked with: Rick
Shelton West
July 27, 2024
“I worked with Greg, and the ease of which they made this whole experience was beyond reproach. This guy's know what they're doing and do it at the highest level.”
Worked with: Greg Muse
Cynthia Tucker
June 14, 2024
“Brendon Muse was great. He answered all my questions and was always a phone call away, even on his honeymoon.”
Worked with: Brendon Muse
Cynthia Tucker
June 14, 2024
“Great service, answered questions even on honeymoon.”
Worked with: Brendon Muse
christopher durant
May 31, 2024
“No comment provided, positive rating.”
Amanda House
May 24, 2024
“Had a great experience working with Adam Rudell, aka “Rudy”. Great customer service, beautiful new roof, provided attic venting, plumbing boot protection, new exposures with shingles resistant to hail up to 3”. Highly recommend!”
Worked with: Adam Rudell
Amanda House
May 24, 2024
“Great customer service, beautiful new roof, added attic venting, plumbing boot protection, hail-resistant shingles; highly recommend.”
Worked with: Adam Rudell
John Emilio-Hernandez
May 11, 2024
“Untrustworthy”
John Emilio-Hernandez
May 11, 2024
“Untrustworthy.”
Sarah Allen
May 3, 2024
“Great dealing with Brendon Muse!”
Worked with: Brendon Muse
Sarah Allen
May 3, 2024
“Great dealing with sales rep.”
Worked with: Brendon Muse
Robyn Griffin
May 2, 2024
“From start to finish Greg Muse made this process simple and fast! Very detailed on the process and answered all my questions and concerns. During roof install he was very attentive making sure everything went smooth. Install went fast and clean up was a 10! Definitely recommend Greg and River City Roofing!”
Worked with: Greg Muse
Robyn Griffin
May 2, 2024
“Process simple and fast, detailed explanations, attentive during install, fast and excellent cleanup; highly recommend.”
Worked with: Greg Muse
Jimmy Ray Smith (JRay)
April 26, 2024
“No comment provided, positive rating.”
Jessecca Miller
April 24, 2024
“Very pleased with the knowledge and experience of the staff and management with River City Roofing. They're professional, timely and do great work. Highly recommend their roofing services.”
Tonya Puckett
April 23, 2024
“Rivercity Roofing Solutions, especially Brendon, did an amazing job! They were timely in the quote and work and what I liked most of all is the fact that they stayed in communication with me at every step of the process. I will definitely use them again if the need arises and highly recommend anyone needing roof work to do the same.”
Worked with: Brendon Muse
Buddy Farmer
April 8, 2024
“Helpful in replacing roof with manufacturer defect, workers tarped yard, excellent cleanup; better than anticipated, highly recommend.”
Justin W
April 5, 2024
“I highly recommend River City Roofing. Adam Rudell was very detailed. He will walk you around and show you how things should look and show you photos of what a roof is supposed to look like. This company blows all competition out of the water.”
Worked with: Adam Rudell
Molly Welch
April 5, 2024
“We called River City Roofing to come out and inspect our roof and we were delighted to have such a nice and knowledgeable guy come out to help us. David Thomas answered all of our questions, gave us so many tips and advice, and we could tell he cared a lot about the people he does his work for! Thank you so much for being so great to work with.”
Worked with: David Thomas (former)
R Apple
March 28, 2024
“I have a leak in my roof adjacent to a chimney. Adam “ Rudy” Ruddell came out to look at the job, we went on the roof to look at the problem area, and he gave me an honest evaluation of what he thought the problem is. He didn’t try to sell me anything, but rather said he thought it was a repair that I can do. He even gave me a tube of the sealant to use. I appreciate a contractor who tells you the truth and doesn’t try and sell you a bunch of stuff you don't need or want. I will call River City for any future roofing needs.”
Daniel Livingston
March 22, 2024
“I highly recommend River City Roofing. Very positive experience throughout the entire process. Sales rep David Thomas was top-notch -- courteous, friendly, and knowledgeable and kept me informed every step of the way. The installers were efficient and did a great job to include a thorough clean-up. I'd use them again.”
Worked with: David Thomas (former)
Darius (Marc) Highsmith
March 15, 2024
“Rudy was excellent! He was extremely personal and so helpful though out the entire process of roof replacement. From the start to the final walkthrough Rudy was answering questions and showing you what the company has to offer. I would definitely use Rudy and River City Roofing again and would for sure recommend. If you are in need of roof give them a call and ask for Rudy he will not disappoint.”
Worked with: Adam Rudell
Alison Crosby
March 1, 2024
“I am so glad we chose River City Roofing to replace our roof. Our contact person was Aaron Lussi. He was always professional, prompt, helpful and honest. Aaron is a delight to work with. Their crew was prompt and incredibly hard working. They did an excellent job on our roof and left our home beautifully cleaned up. I would highly recommend this business to all with no reservations! Alison Crosby”
Worked with: Aaron Lussi
Gayla Feldman
January 10, 2024
“Daniel noticed I had a few shingles missing and did an inspection to assess my roof. He said damage not enough for insurance claim or to initiate repairs at this time. He said he would reach out if we have hail in the area and inspect again. I appreciate his honesty and his inspection backed by photos he took while on the roof. I will trust any future roofing needs to this company!”
Jaclyn Klein
January 8, 2024
“This is my "go to" roofing company. I have used them for estimates before when they told me that I honestly didn't need a new roof yet. I LOVE this. When I need a new roof, they will be my first call. Also the admin staff there is wonderful to work with!!!”
William Keith
January 5, 2024
“Brandon gave me a honest inspection.”
Worked with: Brendon Muse
Forrest Sanders
December 17, 2023
“Had a couple companies come out and give me an inspection. Went with this company after talking with Brendon. Felt like I was talking to a friend. Very knowledgeable and broke everything down for me. Very professional company”
Worked with: Brendon Muse
Mel Muse
December 14, 2023
“I was very impressed with the knowledge and time spent examining our roof. Brendan and the guys were very professional and walked us through the inspection process to where I understood everything completely.”
Stacie Sowell
December 13, 2023
“MJ did an excellent job. Very happy with him. Thanks! Love my roof.”
Worked with: MJ (former)
James Boudreaux
December 5, 2023
“Need to provide a review of River City Roofing Solutions and Brendon Muse in particular. RCRS is a veteran owned and operated small business that provided me with outstanding service and Brendon went above and beyond. Brendon was always responsive when I had questions. His contractors were quick and thorough. We were very happy with the job that they did. When Brendon did his final inspection he wasn’t completely happy with the ridge cap work, so he had his crew come back and complete it to his satisfaction. Again, superior service and quality workmanship.”
Worked with: Brendon Muse
James Boudreaux
December 5, 2023
“Veteran-owned business with outstanding service, responsive, thorough, quality workmanship with follow-up fixes.”
Worked with: Brendon Muse
WZL
November 22, 2023
“Extremely happy with our choice to go with RCR for our roof replacement. From the initial inspection & estimate, Aaron L. was the most professional & helpful contractor I have ever dealt with. He exceeded my expectations throughout the project, and even came back to touch up paint after final inspection. The crew was efficient and thorough, and did a great job protecting the landscaping around our house. Cleanup was better than expected. When they left after Day 2, you couldn't tell they had been there. The only evidence left behind was a great looking new roof !! Thanks again to Aaron and RCR for an excellent experience from start to finish.”
Worked with: Aaron Lussi
WZL
November 22, 2023
“Extremely happy with choice for roof replacement, professional and helpful contractor exceeded expectations, efficient crew with thorough cleanup.”
Debbie D
November 20, 2023
“This is an amazing company. Adam (Rudy) Rudell was a joy to work with. He always had an answer to all my questions and always acted on all my special requests immediately. I would highly recommend using this company because of their integrity. The whole process was handled very professionally and with quickness and ease. I believe there is no better company to handle your Roofing ineeds ncluding all the other they services that they offer. They supplied all my needs with excellence!”
Worked with: Adam Rudell
David Nelson
November 3, 2023
“Daniel came by to perform a roof inspection due to a hail storm a few months ago. Daniel and his team were very courteous and professional. After the inspection, Daniel explained my roof showed grit loss due to age, but the pics didn't reveal any damage that warranted replacement. I very much appreciate his honesty and not trying to recommend unneeded repairs.”
Juan Boulton
November 2, 2023
“Brendon did a great job throughout the process of replacing our roof, gutters, and awning. I highly recommend River City”
Worked with: Brendon Muse
Tyler Mann
October 24, 2023
“RCR did a great job! Rudy was excellent in communicating and coordinating the work.”
Worked with: Adam Rudell
Haley Harris
October 24, 2023
“Honest and Professional Roofing Services by River City Roofing I recently had the pleasure of working with Daniel Devaney and River City Roofing for a complimentary roof inspection at my residence, and I couldn't be more pleased with their service. As someone who has also used their services in the past, I can confidently attest to their honesty and professionalism. Daniel Devaney, the representative from River City Roofing, arrived at my home to conduct a thorough roof inspection. Despite my concerns, he informed me that there was no damage to my roof. Instead of pushing for unnecessary repairs, Daniel and his team displayed commendable honesty by adding me to their weather check list. This gesture reassured me that they genuinely cared about the long-term well-being of my roof rather than just making a quick profit.”
john p
October 19, 2023
“I worked with MJ for a major roofing repair after extensive storm damage. He helped me figure out the particulars of dealing with the insurance company which was a daunting task on its own. They made sure I understood everything from start to finish. They used the highest quality roofing materials and did it for a more than competitive price. I couldn't be more pleased with the ease of process, and the quality of the service. I'm sure MJ is tired of hearing from me, but he always made himself available. Great guy. Can't say enough about him or this company. Hope another tree doesn't smash my house again...but if it does, I'll absolutely use them again.”
Worked with: MJ (former)
Gary Stewart
October 17, 2023
“Rudy knows roofing and did a superb job managing our new roof. He was timely, cooperative and coordinated well. And he also made great recommendations on how to get the job done right. I’d recommend him highly to all.”
Worked with: Adam Rudell
Chris Gilliland
August 18, 2023
“Rudy and the rest of the team at River City Roofing were a tremendous help in getting my home repaired after storm damage. They not only replaced the roof, they also inspected the rafters for additional damage, fixed damaged soffit and gutters. I could not find another company willing to do the complete job. They worked with my insurance company to make sure the estimates were correct and helped make surethey covered everything that should have been covered.”
Worked with: Adam Rudell
Lee Draper
August 12, 2023
“I would like to thank David Thomas for all his help with our new roof he is a very polite and professional young man and a joy to talk and work with I would also like to thank Patrick and his crew very professional and good people that will answer all your questions All and all a great experience from start to finish I highly recommend them would give them 10 stars if I could”
Worked with: David Thomas (former)
Inez Lewis
July 26, 2023
“Great experience with River City Roofing. Brenden Muse was very professional and provided very detailed and timely information regarding the job.Roofers were very respectful and did a great job with clean up.”
Worked with: Brendon Muse
Nickie Fry
July 19, 2023
“I can't say enough about how happy we are with everyone we interacted with from River City Roofing. Richard Geahr was our sales representative. He was extremely professional, understanding, patient, and respectful. When we received the quote, we never felt pressured into buying the most expensive product they sold, nor were we pressured into buying their product at all. We were simply given all the necessary information to make an educated decision on our own. When we decided on a type and color of shingle, we let Rick know that we had put in a claim with the insurance company already because we had roof damage from a recent storm. There were some very frustrating moments when dealing with the insurance company for the next 3 months, but Rick helped us work through them. He was always so patient, kind, and helpful and we are SO grateful for this! When we were able to schedule our roof replacement, I let Rick know and we got on the schedule for the next week. The day before the installation, the products were delivered, and the installers arrived the next morning at the very time Rick said they would. My husband was home for the installation and said they did a great job and cleaned up after themselves. We highly recommend River City Roofing and have no doubts that our new roof will perform as well as they did.”
Worked with: Rick
Robert Finley
July 12, 2023
“Brendon and River City Roofing are awesome. They didn’t push a roof replacement like the other company. Took pictures of the roof and explained what they showed. Would 100% recommend them if your looking at roof replacement/repair.”
Worked with: Brendon Muse
Nate Smith
July 7, 2023
“Rick was excellent to work with throughout the process and was very flexible with our schedule”
Worked with: Rick
Helen Crawford
June 28, 2023
“I am very pleased with the service I received from River City Roofing. A skylight installer I used last year recommended this company-- in fact, he gave them my number when I told him I was thinking of replacing my roof. Adam "Rudy" Rudell contacted me to see what I had in mind and quickly came out to meet with me. I initially hoped I could get insurance to cover it, assuming I would have some hail damage, but Rudy did an assessment and said, unfortunately, that there wasn't any hail damage, but that he recommended I still get the roof replaced. I appreciate that honesty. I could tell as he explained their product and certifications how much pride Rudy has for his job and the company he represents. He really made me feel like I was in good hands. When the job was being done, the crew was very nice, respectful, and so efficient, and they did a spectacular job, both with the roof and with the clean up in the end. When Rudy came to do the final inspection, he pointed out all the quality touches that were done and answered any final questions I had. All in all, I highly recommend this roofing company!”
Worked with: Adam Rudell
J.D. Stephens
June 26, 2023
“Excellent service. River City came recommended, and they did not dissapoint, when replacing our roof, after a recent hailstorm. This company has trained their personnel very well. Not only did the labor get done properly and efficiently, but they helped handle insurance claims and other paperwork efficiently, which took a load off of me. Kudos to Brendan and his entire Team. I highly recommend River City Roofing !”
William McAlister
June 26, 2023
“Brendon Muse handled everything professionally, excellent communication, crew worked efficiently with great cleanup; beautiful roof.”
Worked with: Brendon Muse
Jerry Wilhelm
June 24, 2023
“Brendon Muse of River City Roofing Solutions did the initial inspection and identified storm damage. He then became my representative in dealing with my insurance company. He supervised all aspects of roof replacement from beginning to end. He is knowledgeable, competent, courteous and respectful. He monitored all actions of the roofing contractors, checking frequently on their progress. When the roofers arrived, they wasted no time getting to work. They essentially worked three 12 hour days, taking minimal breaks. They were hard working with each doing their respective tasks in a professional manner. They meticulously cleaned the premises after each days work and upon job completion. They were respectful to me when we communicated despite the language barrier. I couldn't ask for a better experience. I will recommend Brendon and River City Roofing Solutions to one and all. My thanks to all.”
Worked with: Brendon Muse
Jerry Wilhelm
June 24, 2023
“Identified storm damage, represented with insurance, supervised replacement, hard-working crew with meticulous cleanup; recommend.”
Worked with: Brendon Muse
Ramona Warden
June 23, 2023
“Thank you Brendon Muse with River City Roofing Solutions for coming out and inspecting our roof after the storm! We were relieved to find out our roof didn't have any storm damage! Brendon Muse and his team were wonderful to work with and very knowledgeable! We will definitely use them for all of our roofing needs from now on!”
Worked with: Brendon Muse
Ramona Warden
June 23, 2023
“Inspected roof after storm, no damage, wonderful and knowledgeable team; will use for future needs.”
Worked with: Brendon Muse
Thomas Fandre
June 16, 2023
“I've come to learn about this business through a friend and associate, Aaron Lussi, who's one of their top leaders. I know they treat their people and customers very well and that strong ethics and values are core to their business. I like them and will use them when I need to redo my roof (which may be any day now)!”
Worked with: Aaron Lussi
Thomas Fandre
June 16, 2023
“Strong ethics and values, treat people and customers well; will use for future roof redo.”
Worked with: Aaron Lussi
Dawn Conner
June 15, 2023
“My experience with River City Roofing Solutions was very positive. From the beginning, working with Brandon Bradford who explained the entire process of the removal of the old roof to the installation of the metal roof. The removal team and the installation team were both professional and efficient. Both teams made sure that everything was cleaned up before they left. I'm completely satisfied with the new roof and will be recommending River City Roofing Solutions to my friends and family. (my brother recommended this company to me as he also had a new roof installed)”
Worked with: Brendon Muse
Dawn Conner
June 15, 2023
“Positive experience with metal roof installation, professional and efficient teams, thorough cleanup; recommend to friends and family.”
Jennifer Mills
June 6, 2023
“I worked with Adam Rudell "rudy" he was great! Very professional and responsive! Answered all my questions and made the whole process very easy and stress free! After calling and trying for 3 weeks to get other companies to just give me a call back river city was on top of their game! I highly recommend!”
Worked with: Adam Rudell
Jennifer Mills
June 6, 2023
“Professional and responsive, answered questions, made process easy and stress-free; highly recommend.”
Barbara Turner
May 26, 2023
“From the first call to the final inspection Aaron was a joy to work with. He kept me informed of everything. He gave me the if ands up front. There were no surprised fees. The installers arrived and finished same day.”
Worked with: Aaron Lussi
John Cobb
April 11, 2023
“I had a leak develop around one of my dormers and decided instead of patching it - to get a beautiful new roof to fix the issue and also have my dormers re-flashed in the process!! I was very impressed with the workers and highly recommend Adam Rudell "Rudy" & River City Roofing Solutions for your roofing needs!”
Worked with: Adam Rudell
D B
March 5, 2023
“The customer service was outstanding. My wife and I were pleased with the service we received from this business. Adam Rudell “Rudy” went above and beyond to help us get a new roof in a timely manner. We were very pleased with the quality of the product. We will definitely recommend River City Roofing Solutions Decatur Alabama.”
Worked with: Adam Rudell
Jim Bryant
January 6, 2023
“my roof was damaged by hail in the summer of 2022. I had several roofing companies over to provide estimates. all estimates were fairly comparable. I selected River City Roofing based on their representative, Adam "Rudy" Rudell. he was extremely professional, helpful and informative. He answered every question thoroughly and accuratey. I would expect that early in the negotiation process but, Rudy maintained that attitude throughout the entire process. Offering to assist in any way he could in a very responsive and timely manner. He definitely went the extra mile with my insurance company and the gutter company to ensure clear communications to include direct communications with my insurance company regarding reimbursement for code upgrades which had occurred since the last roof replacement. The work crew was punctual and profession throughout an the clean up was excellent. i can wholeheartedly endorse River City Roofing for roof replacement based on my personal experience.”
Worked with: Adam Rudell
James Underhill
January 4, 2023
“Promptness, professionalism, and courteousness are impression I have on River City Roofing Solutions. I had a pleasure working with them. I had a dire need to repair the roof on my house due to recent storm. In the initial call I made to them, I felt the sense that they listened with care, and understood my situation thoroughly. Talking with them put me at ease, that things are going to be OK. Brendon, and his co-worker were dispatched shortly after to my house to address the situation on my roof. Not only their work is thorough, but they genuinely care about your situation. Highly recommended for any roof issues.”
Worked with: Brendon Muse
Stevie McFann
December 4, 2022
“Wes Coszelos and the guys at river city roofing did a great job replacing my roof, soffits, fascia, gutters, and some rafters! My house looks new basically now! Thank you guys again!”
Worked with: Wess (former)
Paul Von der Porten
October 14, 2022
“River City Solutions did a great job replacing our roof. Our rep was Adam "Rudy" Rudell. Our old roof received storm damage and we went through our insurance company to put in a claim. While we were waiting through that process,. Rudy stopped by to go over our options and what to expect regarding the insurance claim funding. The insurance claim process went just as Rudy laid it out. He made the process really smooth the whole way, going over roof shingle and cover options, and what to expect when the roof replacement occurs. His team when scheduled and efficiently replaced the roof shingles, added ridge vent, covered mushroom vents / decked over those areas. We are very happy with our new roof.”
Worked with: Adam Rudell
Sarah Kirshtein
September 16, 2022
“While doing some routine work on the roof, it became very apparent one day that it was time for a new one. I contacted our insurance agent because we had a difficult time finding someone to give us an estimate. She gave me Aaron's name and number and he texted me back immediately, was flexible with scheduling since my hours are a bit nutty, and always went the extra mile. We got our roof replaced quickly & for a good price. The workers were kind and always on time. I've already given Aaron's name to a friend & they had an estimate ready for her incredibly quick as well. 10/10 service!”
Worked with: Aaron Lussi
david jordan
September 16, 2022
“VERY PROFESSIONAL, COMPLETED JOB ON TIME, PERFECT CLEANUP...BRENDON MUSE DID A TERRIFIC JOB THROUGH THE PROCESS, BEFORE, DURING AND AFTER THE JOB WAS COMPLETED”
Worked with: Brendon Muse
Brent Smith
September 15, 2022
“Top-notch organization. As River City Roofing's Inspector, Adam "Rudy" Rudell provided expert advice and service, and guided us through the process from initial inspection to the completion of the work. He was always accessible to the homeowner for questions about the process. Couldn't have asked for better service.”
Worked with: Adam Rudell
Bradley Marshall
September 14, 2022
“They did an amazing job replacing the old roof on my house. They were very professional, for example the type of shingle I was quoted for were out of stock when it was time to do the roof, so they covered the difference for some slightly nicer shingles. You can really tell that they are taking care of their customers. I would definitely use them again.”
Mike Moore GMAIL
September 1, 2022
“Couldn't have been more pleased with the crew that worked around the rain, kept me dry, completed on time and high quality! Thank you Tim Hall for taking care of my house!”
Stephanie Ulrich
August 2, 2022
“Aaron with River City Roofing is great! He is very knowledgeable and his experience shows. Hands down the best in town!”
Worked with: Aaron Lussi
Ray Ray
July 18, 2022
“Brenden is Great at what he do.. You need a Roof give them a call.. River City Roofing Solutions.”
Worked with: Brendon Muse
Ryan Dragan
April 23, 2022
“Replaced the cap on our chimney. Very professional and reasonably priced. Definitely recommend to others and will use in the future when needed.”
Ryan Dragan
April 23, 2022
“Replaced chimney cap, professional and reasonably priced; recommend and will use again.”
Kenneth L.
April 21, 2022
“Thanks to Adam and the Team regarding expedite of roof installation while ensuring constant communication throughout the entire process. Highly recommended!!!”
Worked with: Adam Rudell
Kenneth L.
April 21, 2022
“Expedited roof installation with constant communication; highly recommended.”
Worked with: Adam Rudell
Buddy Farmer
April 8, 2022
“Worked with Adam Rudell “Rudy”, He was so helpful in getting our roof replaced. We had a manufacturer defect shingle that Rudy helped us handle and successfully complete. Workers arrived early, tarped yard, clean up is excellent! Would highly recommend Adam Rudell “Rudy” and River City Roofing Solutions for your roofing needs, experience was better than I anticipated. Great job! 5 stars!!”
Worked with: Adam Rudell
Brandon R
March 26, 2022
“Very professional. Great shingles system. Very good communication and responsive. Thanks Rudy for helping us out and guiding us through our roof replacement.”
Worked with: Adam Rudell
Brandon R
March 26, 2022
“Professional, great shingle system, good communication and responsive; guided through replacement.”
Worked with: Adam Rudell
Brian Dean
March 22, 2022
“The team at River City Roofing Solutions are quality from start to finish. Chris Muse, Michael Muse, Richard Geahr, Brendon Muse and the rest of the team are professional and honest. If your roof has damage, needs repair or is in great shape they will let you know. Inspections are done at no cost. If your roof does need replacing or just a minor repair, they will do the work as cleanly as possible to help ensure you don't end up with trash and/or nails in the yard. As a Realtor®️, I see a lot of Roofing repairs and none clear to the quality or cleanliness of River City Roofing Solutions.”
Brian Dean
March 22, 2022
“Quality from start to finish, professional and honest, free inspections, clean work; recommend as Realtor.”
Mike Anglada
February 3, 2022
“Wes came by and offered to give my house a free inspection to see if I had any damage from storms I’m the past, and he informed me that if I did I could possibly make a claim against my insurance. He handled everything from that point on. His communication through the entire installation was Terrific!! Wes made me feel real comfortable with the entire proceed with the knowledge he had!! I would recommend him to handle any of my roofing needs. Thanks again Wes!!”
Worked with: Wess (former)
Danielle Grant
February 3, 2022
“River City Roofing is an excellent choice for a roofing company. They stand by their product and their service. Brendon Muse’s customer service and communication is outstanding!”
Worked with: Brendon Muse
Mike Grant
February 1, 2022
“Wess Cozelos was very professional to work with when we had our roof replaced.”
Worked with: Cozelos Wess (former)
Danielle Grant
February 1, 2022
“Wess Cozelos was awesome to work with and did an amazing job explaining everything from start to finish. River City did a great job on our roof!”
Worked with: Cozelos Wess (former)
Aaron Payne
January 31, 2022
“We haven't had much experience with roofers before. I contacted River City Roofers at the recommendation of locals in the area. We got to talk with Adam Rudley (Rudy), who came out and visited our newly purchased home. Turns out it was the same company who put the original roof on to begin with! Rudy was an amazing help with providing information on what the previous work had covered and what they could do to help us out. We had to have a furnace boot removed since we changed from gas to electric. Rudy climbed up unto the roof and noticed the pipe inside the boot was loose and made a makeshift seal for us that same visit! He took pictures of everything we had questions about, spent well over an hour with us in discussion and even discussed some ways we could handle the situation ourselves until he could get his team out there to remedy the problem. Rudy was not only informative, but he was incredibly pleasant and friendly to talk with. I would recommend him and his company to anyone needing roof repairs and estimates alike! Thanks so much for all your help, Rudy!!”
Misti Easter
January 28, 2022
“Aaron Lussi inspected my roof when I was concerned about a possible leak. He was very thorough and explained in detail what the issue was with the roof. He even crawled into the attic to check for moisture. He was friendly, professional & right on time. I would highly recommend him! He also got a repair estimate back to me very quickly! Aaron does a great job!”
Worked with: Aaron Lussi
David Norwood
January 27, 2022
“We asked three different roofing companies to evaluate our roof for replacement. After listening to their sales pitches, Adam Rudell (Rudy) seemed more knowledgeable of the details needed to do a superior installation on our home. Rudy also arranged for Chris, an owner of RCRS, to come over to assure us of the extra details they perform on every roof. Therefore, we chose River City R Solutions to replace our roof. During the installation, Rudy was here every day to address our concerns. After the job was finished, our yard was cleared of supplies and all nails. All and all, the job took less than two days!! Amazing I will recommend RCRS and Rudy to anyone needing a superior roofing job.”
david upton
January 25, 2022
“They did excellent work repairing squirrel damage. I would highly recommend them. Rick is a professional in every way.”
Worked with: Rick
Beverly Nappi
January 24, 2022
“Rick Geahr with River City Roofing was very professional, courteous and easy to work with. I’m very pleased with our new roof.”
Worked with: Rick
patricia bruce
January 21, 2022
“My insurance company recommended River City Roofing to me when I contacted them about replacing my roof. I contacted Adam Rudell Rudy and left a message to return my call. He called me back very promptly and we arranged a meeting. I found Adam to be very knowledgeable, helpful and well informed concerning my roof needs. He took pictures of various parts of the roof and explained in language I could understand where my needs were. We agreed that he would prepare an estimate of the cost and he gave me a packet of papers about the company including licensing, liability insurance and others hints. I decided not to pursue any other estimates and signed with them. Adam Rudell Rudy kept me informed continuously every step of the way and the company met all my expectations in a very timely manner. I trusted Adam and he did not disappoint me. I would recommend Adam and River City Roofing to every one looking to replace a roof.”
Worked with: Adam Rudell
Terry Moore
January 18, 2022
“Hunter River helped my husband and I with all aspects of replacing our roof. He was exceptional in his knowledge and was always willing to help us understand everything we needed to know about the process. We are very pleased with his assistance and the job that River City Roofing performed. The roofers were courteous and tried to make this job as painless to us as possible. Also we had no cleanup that we had to do after they left..”
Worked with: Hunter Rivers
David Holmes
January 17, 2022
“Aaron Lussi did an excellent job advising us on roofing options and assisting with submitting an insurance claim for our roof replacement. Crew arrived on time and worked over 10 hours straight the first day and about 4 hours the 2nd day to complete the project. Cleanup was excellent. We had one small issue with a diverter placement which Aaron corrected during the project inspection. Price was fair and competitive. I highly recommend this roofing company.”
Worked with: Aaron Lussi
Paul Mclain
January 17, 2022
“Looking for a smooth and awesome price to repair your roof hit up Brandon Muse. I just had a few issues but he can take on anything roofing from big to small. Thanks Brandon!”
Worked with: Brendon Muse
David Holmes
January 17, 2022
“Excellent advising on options, assisted with insurance claim, crew worked long hours, excellent cleanup, fair price; highly recommend.”
Worked with: Aaron Lussi
Paul Mclain
January 17, 2022
“Smooth and awesome price for repair; recommend for any roofing needs.”
Worked with: Brendon Muse
David Howards
January 15, 2022
“I want to thank hunter rivers and river city roofing for the awesome job installing our new roof. It looks awesome and the did the job perfectly.”
Worked with: Hunter Rivers
David Howards
January 15, 2022
“Awesome job installing new roof; looks great.”
Worked with: Hunter Rivers
Nicholas DeWeese
January 14, 2022
“Aaron Lussi was a great salesman. Did everything we agreed to did it very prompt and fast. The roof looks amazing and the quality is great. Would definitely recommend the company very professional and quality work.”
Worked with: Aaron Lussi
Bama Dad
January 14, 2022
“These folks are great! Their attention to detail and quality is unmatched! They are very responsive and very honest. No hidden surprises. Highly recommend them.”
Nicholas DeWeese
January 14, 2022
“Great salesman, prompt and fast, amazing roof quality; recommend.”
Worked with: Aaron Lussi
Chris Fagan
January 14, 2022
“No comment provided, positive rating (4 stars).”
Bama Dad
January 14, 2022
“Great attention to detail and quality, responsive and honest; highly recommend.”
Jennifer Still
January 13, 2022
“Hunter did a great job for us!”
Worked with: Hunter Rivers
Eric Post
January 13, 2022
“Ask for Hunter Rivers, he was extremely helpful and responsive to questions.”
Worked with: Hunter Rivers
Jennifer Still
January 13, 2022
“Great job.”
Worked with: Hunter Rivers
JBONE71 Thecreator
January 7, 2022
“Worked with Adam Rudell / Rudy, he was on top of everything - kept us informed before install, when material would arrive, etc. We have a large home and the process was completed in 1 day! Great job, communication and follow through! I highly recommend RCRS & Adam Rudell / Rudy for all your roof or gutter related needs!”
Worked with: Adam Rudell
Kim Hammonds
January 6, 2022
“Highly recommend River City Roofing. Worked with Adam Rudell he was on time , communication was great, extremely knowledgeable about roof installation.”
Worked with: Adam Rudell
Will Wyker
January 6, 2022
“I recently worked with Adam Rudell “Rudy” on some roofing needs that I had. He was very knowledgeable, was on time, had great communication, and handled the project in an efficient manner. I appreciated his professionalism and attention to detail— I highly recommend!!”
Worked with: Adam Rudell
Aaron Sneeringer
January 6, 2022
“Richard Geahr came out from River City Roofing to take a look at our roof for possible hail damage. We have a somewhat challenging roof on our house and ultimately it was determined that we needed a whole new roof. No large roofing job goes off without any issues, but the issues we did have, Richard was responsive and helpful every step of the way to make sure everything was correct and as it should be, which is refreshing to know that the business will stand behind its work. It was a pleasure doing business with him.”
Worked with: Richard Geahr
Blake Geahr
January 5, 2022
“Richard was beyond helpful with answering all my questions. He made the process seamless and was very professional and they got the job done in a very timely manner. Highly recommended River City”
Worked with: Richard Geahr
Jon M
January 3, 2022
“In the midst of selling my home while in the holiday season, I requested someone come out and look at my roof to verify if fixes were needed. Mr. Brendon Muse made time in the middle of his work day (same day I called) and provided a professional report. This company is true professionals and value your time. Thank you River City Roofing!”
Worked with: Brendon Muse
Stephen Lee
December 21, 2021
“Rick Geahr was great to work with. He helped us deal with the insurance company and get the coverage sorted out and was very responsive with all of our questions and concerns. River City did a very nice job on the roof repairs and roof replacement as well as the work on the gutters. I am quite pleased with the job that they did.”
Worked with: Rick
Jammaal Flanagan
December 20, 2021
“I met two of their representatives at a golf range. We talked for a while and they took my information and passed me off to another representative. He called, set up an appointment and came out to inspect the roof. Upon completing the inspection, he told my wife and I he would send us an estimate for the job. Once we received the estimate, we were informeded that we would need to pay half up front. After asking for my military discount we were given a total and asked to pay. We gave them over $1500 for half the job.two days later, we were called and told that the representative didn't include the price of the materials. This is all after signing a contract. If the roles were reversed, I wonder if they would try to hold us accountable... very unprofessional in my opinion.”
Chuck Williams
December 10, 2021
“No response to multiple outreach for roofing issues; poor service for military customers.”
Cailee Prince
November 11, 2021
“River city is one of the best roofing businesses I have ever came in contact with!!! They are very respectful and most certainly will get the job done!!! Thank you guys so much!!!”
Chuck Mars
November 10, 2021
“Rip off company..don't use river city roofing..I am a veteran. I am handicapped senior citizen. This company way over charged$$$. And I still have a leaking roof issue,they won't return my calls for help...VERY BAD RIVER CITY ROOFING..SHAME ON YOU!!!”
Allen Rawls
October 24, 2021
“Never came to my residence. Had four appointments set. 1st time they called a day before and said I can come right now or you’ll have to reschedule the set date for the day after. 2nd time no call no show. 3rd time no call no show. 4th time was excusable but no follow up was conducted to set a different appointment date. A positive note- the customer service representative/ call taker was friendly.”
Allen Rawls
October 24, 2021
“No show for four appointments, excusable once but no follow-up; friendly customer service rep.”
Don Styes
August 21, 2021
“Wes was incredible. Extremely professional and courteous. Took time to go over the process, followed up with every question. Would not hesitate to refer him to anyone.”
Worked with: Wess (former)
Don Styes
August 21, 2021
“Incredible, professional and courteous, explained process, followed up; recommend.”
Worked with: Wess (former)
Darla Bunker
August 18, 2021
“I had a client that needed her roof inspected for any storm damage so it could be replaced before she sold it. Michael was very prompt at getting out there to do the inspection even though it turned out to be just an age issue and no work to be done. He provided a great service and I would recommend him again to all my clients. 6/24/24 Recent storm activity in our area created a good bit of damage to my roof and several neighbors. Once again River City Roofing Solutions came through with prompt inspections, excellent quality material selections, cooperation with insurance adjustors and care in performance of installation the new materials and taking excellent care of our surroundings so we would not have any debris in our yard or flower beds. They were fast and efficient. Everyone loves the new color of our roof!! Thanks to MJ & the River City Roofing Crew!”
Worked with: MJ (former)
Sandy F
August 18, 2021
“Protected property, fast and efficient, loves new color; thanks to crew.”
Worked with: MJ (former)
J. Todd Newton
August 14, 2021
“Taylor Jones and Chris Muse were terrific to work with and most responsive. Our church sanctuary sustained hail damage which was impacting the interior. River City Roofing Solutions competed for the bid, finished on time and delivered in better condition than was guaranteed. In an age where service is neglected in the construction industry, River City Roofing was a pleasure to work with for our church Elders.”
J. Todd Newton
August 14, 2021
“Terrific to work with, responsive, competed bid on time, delivered better than guaranteed for church sanctuary.”
Tara Cooley
August 6, 2021
“Hunter was so kind and professional when he came to look at our roof. He didn’t try to sell us on an entire new roof (when other companies have) and gave us so much helpful advice. He was at our house within 2 days of calling for an estimate. Whenever we do need a new roof, we will be calling Hunter at River City Roofing!”
Worked with: Hunter Rivers
Tara Cooley
August 6, 2021
“Kind and professional inspection, honest advice, not pushy; will call for future roof.”
Worked with: Hunter Rivers
Nichole Robichaud
August 3, 2021
“They were a big ole no show, would not return calls.”
Nichole Robichaud
August 3, 2021
“No show, would not return calls.”
Chih Loo
June 18, 2021
“Due to the recent hail storm (April 2021), our roof was hit pretty hard so I decided to play it safe by requesting a no obligation roof inspection. Upon doing some research from the Internet, I requested an inspector from River City Roofing through Messenger to come take a look. Within hours I received a response that an inspector will call me to make an appointment. Aaron Lussi from River City called and inspected the roof and found hail damages. He then explained the typical processes of dealing with the insurance companies and the roof installation. I contacted my insurance company and an adjustor showed up within days and concluded what Aaron found. Aaron was also present when the insurance adjustor showed up and they both went up the roof together. Within days, I was approved for the roof replacement. Upon approval from the insurance company, Aaron is able to make arrangement to start the roof installation project the following week. I would like to commend Aaron for being professional and extremely responsive to my inquiry throughout the project. In fact, Aaron is the only person I ever communicated with from River City. The project was supposed to be 2 days but the crews finished in a day and Aaron was here the next day to do some additional cleanup. So, without any reservation, I would like to recommend River City and Aaron Lussi if anyone ever need any roofing needs.”
Worked with: Aaron Lussi
bev bauer
May 9, 2021
“Got two layers of shingles removed sheeting repaired new roof on in one day. Looks incredible.”
Courtney Perrin
May 3, 2021
“Taylor was with me every step Of the way of the process . Company is professional. Highly recommend”
Taylor Jones
May 3, 2021
“River City Roofing Solutions is Awesome! Professional All The Way and Easy to work with. I will use RCRS for any of my roofing needs.”
M Wyker
April 1, 2021
“River City Roofing came to my rescue ,found the problems and repaired the issues.. My only regret is that I didn't call them a year ago when I had the roof put on! Excellent workmanship. A company you can trust!”
Dwight Waters
March 13, 2021
“Fantastic job! Adam Rudell "Rudy" stayed in contact with us the whole time. Finished the job in one day. We felt very comfortable working with Rudy and River City Roofing Solutions!”
Worked with: Adam Rudell
John Peterson
February 27, 2021
“River City Roofing have been excellent to work with! They got in touch with us quickly after initially contacting them, got out and got us an estimate very quickly and completed the job exactly when they said they would! The new roof looks and works great! The team was very professional and easy to work with! We can recommend them highly enough!”
karen brown
January 30, 2021
“Great customer service from Wess Cozelos...It turned out that we did not use them only because we decided not to replace our roof at this Wess provided great customer service with professionalism and follow up. I will definitely use him when it is time for a roof replacement”
Worked with: Cozelos Wess (former)
Velia Castaneda
January 29, 2021
“I used Wes. He was very professional and made the whole process with my insurance company easy.”
Worked with: Wess (former)
Velia S
January 29, 2021
“Professional, made insurance process easy.”
Worked with: Wess (former)
Russell Brown
January 28, 2021
“Wess Was very professional and done a great job”
Worked with: Wess (former)
Steven Mays
January 28, 2021
“Wess came out and assess my issues and offered solutions and is very professional on time and fully explained everything I recommended him to several neighbors already”
Worked with: Wess (former)
David Bravo
January 28, 2021
“I called after the first big storm in my area to have a roof inspection done and being a new home owner not knowing what to look for as far as damage. A guy name Wes came out to look at the roof. He told me I didn't have any damage but he went above and beyond telling me what to look for and what work I might need done in the future. His professionalism and the fact that he kept it simple really helped my piece of mind as a home owner. He wasn't pushy and didn't try to upsell me on all kinds of services. Even though I didn't need work done I know that when I do I have Wes's card on my fridge and he will be my first call.”
Worked with: Wess (former)
Steven Mays
January 28, 2021
“Assessed issues, offered solutions, professional and on time; recommended to neighbors.”
Worked with: Wess (former)
David Bravo
January 28, 2021
“Honest inspection, explained what to look for, not pushy; will call when needed.”
Worked with: Wess (former)
Russell Brown
January 28, 2021
“Very professional and did a great job.”
Worked with: Wess (former)
Brian Wilson
January 27, 2021
“Adam was excellent to work with. Very Dependable, punctual, professional and knowledgeable. Adam made the process very easy from start to finish and I highly recommend!”
Worked with: Adam Rudell
Bill Potter
January 27, 2021
“Installation crew was on fast and effective getting the work done with no external damage. Clean up was very good. Wess, the inspector provided the information I needed concisely for me to make final decisions.”
Worked with: Wess (former)
Joshua Hernandez
January 27, 2021
“My name is Joshua Hernandez Awesome job. With my roof. Execele on time great team Thasnk so much”
Lily Sunshine
January 27, 2021
“Ryan B at River City Roofing was amazing to work with. He did a through inspection and clearly went over all of our options as well as why some options may server what we are looking for better than others. Ryan really made this company feel like family. 10/10 would recommend.”
Richard Schrimsher
January 27, 2021
“Aaron Lussi is very prompt and reliable. He is very easy to deal with. I would highly recommend his service if you are in the market for a new roof!”
Worked with: Aaron Lussi
Brian Wilson
January 27, 2021
“Dependable, punctual, professional, knowledgeable; made process easy, highly recommend.”
Worked with: Adam Rudell
Joshua Hernandez
January 27, 2021
“Awesome job with roof, excellent on time, great team.”
Bill Potter
January 27, 2021
“Fast and effective installation, good cleanup, concise information for decisions.”
Worked with: Wess (former)
Kelly Florence
January 26, 2021
“Wess Cozelos came out and assessed my roof for damage. He recommended new gutters and repairs to my fascia and soffits. I would use him again and recommend him to all my friends and Neighbors”
Worked with: Cozelos Wess (former)
Jacob Putman
January 26, 2021
“Worked with Adam Rudell, great overall experience!”
Worked with: Adam Rudell
Jessica Morey
January 26, 2021
“Rick Geahr did and excellent job in helping me though the process of getting a new roof. He answered all of my questions and was a joy to work with. He even pointed out some things I was not aware of. I definitely recommend him and his company if you’re in need of a roof or roof repairs.”
Worked with: Rick
Joshua Holloway
January 25, 2021
“Excellent job with my new roof. The work was done on schedule and looks great. Ryan was awesome to work with.”
Sara Odes
January 25, 2021
“Wess and this company is the best, hands-down. Very professional!”
Worked with: Wess (former)
Chris Humphries
January 23, 2021
“River City Roofing has always been easy to work with. Hunter really knows his stuff! They don’t try to sell you things that you don’t actually need!”
Worked with: Hunter Rivers
Curt Campbell
January 22, 2021
“I can't say enough good things about this company. They did an excellent job with my roof and treated me well. I would strongly recommend them for anyone needing roof repair or even a new roof like I got.”
Mark Weber
January 20, 2021
“this company did a great job ,had a new roof in about 1 day. they cleaned up very well .no nails or trash any where .they did every thing they said they would do. I would use them again.”
mckelveymx
January 20, 2021
“Ryan was very knowledgeable and helpful getting my insurance claim processed and taken care of. He was professional and stayed on top of things to ensure I was informed and pleased with everything. Thanks Ryan and River City Roofing Solutions.”
Joseph Hicks
January 19, 2021
“Wess Cozelos was very helpful and knowledgeable. Wess helped me through the process of figuring out what was wrong with the roof. River City Roofing did a great job helping me get my roof all fixed. Thanks again to Wess and everyone at River City Roofing”
Worked with: Cozelos Wess (former)
Ileah Hanna
January 19, 2021
“Ryan did a fantastic job by helping to get our roof on the new house. He is very professional and helped with the entire process to make it as seamlessly as possible!”
Ileah Hanna
January 19, 2021
“Fantastic job helping with new roof on house, professional, seamless process.”
Lauren Jones (Reeceyboi vr4457)
January 17, 2021
“Ryan was very knowledgeable and honest. He was very quick responding back to my questions and concerns. I highly recommend asking for his help with any roofing needs.”
Lauren Jones (Reeceyboi vr4457)
January 17, 2021
“Knowledgeable and honest, quick responses; highly recommend for roofing needs.”
Robin Haynes
January 14, 2021
“Developed a leak in my 17 year old roof this past Oct. Adam came out very quickly. He suggested calling my homeowners insurer which he actually called himself to get the process started. Once all the insurance stuff was finalized the roofers were scheduled. They showed up on time and finished that same day. The only down side was that the temporary fix for the leak did not work so the problem inside the house only got worse while waiting on the roofers. Fortunately the leak only affected the garage.”
Worked with: Adam Rudell
GS Performance
January 14, 2021
“Ryan was super easy to work with !! His crew got the job done, quickly & efficiently !! He worked with my insurance and kept me up to date with everything, Job WELL DONE !! 10/10 would use again, or recommend !!”
Cody Allen
January 14, 2021
“Ryan Butcher was on time and did not hesitate to answer an questions I had about the roof. He gave me honest answers and showed me the best route to get my roof corrected where a different contractor messed it up big time. 100% recommend these guys and I will use them again when/if the need arises.”
Robin Haynes
January 14, 2021
“Quickly handled insurance claim after leak, finalized roofers, fair price; temporary fix failed but overall positive.”
Worked with: Adam Rudell
GS Performance
January 14, 2021
“Super easy to work with, got job done quickly and efficiently, worked with insurance.”
Cody Allen
January 14, 2021
“On time, honest answers, explained best route for correction; recommend and will use again.”
GBPOA General
January 13, 2021
“Great customer service! It turned out that we did not use them only because we decided not to replace our roof at this time. However, great customer service with professionalism and follow up. If you are in the market for roof replacement or repairs, definitely call on them!”
Charles Metoyer
January 13, 2021
“They did an outstanding job and were very professional .”
GBPOA General
January 13, 2021
“Great customer service and professionalism; decided not to replace but recommend for market.”
Laura Anglea
January 12, 2021
“Great customer service! Great Work!”
1MAN Militia
January 12, 2021
“Fantastic service. They came out and inspected my roof, told me what repairs were needed, and scheduled everything and worked with my insurance. Hassle free job from start to finish”
Chad Nave
January 12, 2021
“Excellent job with my new roof. The work was done on schedule and the whole process was very smooth. Adam Rudell was awesome to work with and Heavenly Powell in the office was great! Recommended!”
Worked with: Adam Rudell
Louis Heath
January 11, 2021
“River City Roofing Solutions of Decatur, is an excellent Roofing Company if you are in need of a new roof. They installed my roof in a timely manner and without any problems. The crew left everything after installation very clean and as found before installation. My contact, Adam Rudell, was knowledgeable and helpful as we selected a new product. He stayed on the job with the crew as the roof was installed. I highly recommend River City Roofing Solutions of Decatur and Adam Rudell, if you are in need of a new roof here in Decatur. Louis Heath”
Worked with: Adam Rudell
Allison Pridmore
January 11, 2021
“We are so happy with our decision to go with River City Roofing. Rudy was an absolute gem! We had our roof replaced while working out of state and the process was so easy. Rudy kept us updated every step of the way with progress pictures and he was also very polite and professional. The office staff was also nice and easy to work with. If we ever need a roof in the future, we will put our trust in River City Roofing again and you should too!”
Worked with: Adam Rudell
Bob Alverson
January 11, 2021
“We had a leak that could not be found. Adam and the crew at River City Roofing Solutions worked very hard until it was finally pinpointed. They never gave up on the project until it was found and repaired. I would highly recommend Adam and the people at River City Roofing Solutions.”
Worked with: Adam Rudell
Penny Linville
January 11, 2021
“Very professional. Arrived and went right to work. Took special care not to damage my windows, and made sure to try and pick up all the nails in the yard.I would reccomend and use them again.”
Leah Archer
January 11, 2021
“The workers arrived early and stayed late. Our roof was put on quickly and beautifully! Very pleased with the work and the end result. Had good service from beginning to end. Highly recommend.”
Lynn Bradley
January 11, 2021
“Rick provided exceptional service. His professionalism and technical knowledge ensured a solid estimate was provided and the project was completed to high standards.”
Worked with: Rick
Celeste Weller
January 11, 2021
“Rick and the crew were awesome to Work with, very professional!”
Worked with: Rick
Phyllis Winton Freeman
January 11, 2021
“River City Roofing replaced screws on the metal roof of the church building at Center Springs UMC. They also put new shingles on the church parsonage. Adam was very easy to work with and was very helpful with the whole roofing process. We are very pleased with the two jobs and definitely recommend them for roofing needs.”
Worked with: Adam Rudell
Judy Rudell
January 11, 2021
“The job River City was hired to do was to take 2 layers of shingles off a house and do any repair work needed before putting a new roof on. The job was expertly done and clean up was great. Adam Rudell and his crew did an excellent job.Iwould highly recommend this company”
Worked with: Adam Rudell
Leigh McCullough
January 10, 2021
“Aaron Lussi with River City was very professional & went above & beyond what was required of him during the whole process of my roof installation. Highly recommend ...”
Worked with: Aaron Lussi
Janet
January 9, 2021
“Highly recommend River City roofing! My chimney has always leaked but since they replaced my roof I haven't had any problems at all! Aaron Lussi did a great job from start to finish and even came out after the roofers left to make sure everything was clean. I couldn't be happier with the way my roof and fascia turned out!”
Worked with: Aaron Lussi
Aleah Hyman-Faulkner
January 9, 2021
“Aaron of River City and his team were very professional! As a person of color, he treated my husband and I like he valued our business. He took time to explain our contract and made himself accessible for any questions that came up. If he treats his grandparents like he treated us.. I have to say he is a wonderful grandson and businessman!”
Worked with: Aaron Lussi
Jana Thaler
January 9, 2021
“I contacted river city roofing to get an estimate to have my roof replaced. They scheduled an appt for me the next day. That’s when I met Aaron Lussi from the company. When he came to my house he was very professional, handing me a folder with thes info, insurance info and proceedures. He was so full of info I was totally blown away. He looked at my attic space and discovered there was no subflooring for my roof. He suggested I have that put in along with the roof. We also discovered my wAterheater and burst. Had it not been for Aaron helping me going thru all of this who knows what might have happened. On the day of the job Aaron was there just as he had promised. I’m very pleased with river city roofing and with Aaron Lussi I would recommend them to everyone.”
Worked with: Aaron Lussi
Aleah Hyman-Faulkner
January 9, 2021
“Very professional, valued business, explained contract, accessible for questions.”
Worked with: Aaron Lussi
Janet
January 9, 2021
“Highly recommend, fixed leaking chimney, great job from start to finish, ensured cleanup.”
Worked with: Aaron Lussi
Chris Moore
January 8, 2021
“I discovered a small hole in my roof and I had a friend recommend Wess. He came out the same day I called him to look at the hole and when he realized how big it was he immediately placed an emergency tarp on it. After that he sat down with me and went over all the options I had and we found roof replacement package within my budget. Throughout the whole experience he was thorough in explaining everything and I never felt overwhelmed. I would definitely recommend him.”
Worked with: Wess (former)
Charles Wright
January 8, 2021
“After I posted on a FB page looking for help, Ryan Butcher quickly came out and made the inspection and estimate. He gave me various options and explained them very well. Within short order a crew was out replacing the roof on my house and my detached garage. All done and an excellent cleanup in one day. The whole ordeal was quite painless.”
Matt McDaniel
January 8, 2021
“Wes was fantastic to work with from our first call and meeting. They did a fantastic job and we have already recommended their services to friends!”
Worked with: Wess (former)
Vanessa Kyser
January 8, 2021
“Wess came over and inspected my roof n gave my landlord an estimate for full replacement n included me in the whole process.”
Worked with: Wess (former)
Nathan Harris
January 8, 2021
“Great company and quality. The salesman Wess patched my roof himself because of storm damage, so that the leak didn't get worse. They arrived a full two weeks earlier than my scheduled installation, highly recommend.”
Worked with: Wess (former)
sergeant apache
January 8, 2021
“River City gets my highest recommendation! After several estimates from other companies, Wess Cozzellos came in, inspected the roof, gave us a comprehensive and realistic estimate, then was present to help with both the the insurance adjuster, and to ensure the roofing team was on time and had all the resources. Great team for your roofing needs!”
Worked with: Wess (former)
Belinda Tallent
January 8, 2021
“Wess Costello gets FIVE STARS!!! Great guy!”
Worked with: Wess (former)
John Barfield
January 8, 2021
“We needed to have the entire roof replaced on a house we were selling (with a tight timeline). Wess was a pleasure to work with and went above and beyond to make sure everything was done before closing. I would definitely use RCR again. Thanks!”
Worked with: Wess (former)
christine woodmansee
January 8, 2021
“Rick Geahr was very professional and communicated with us throughout the entire process. He was always available when we had questions. The installers were here when they said they would be, always on time and worked efficiently. I highly recommend doing business with River City Roofing.”
Worked with: Rick
Charles Wright
January 8, 2021
“Quick inspection and estimate, various options explained, crew replaced house and garage roofs in one day, painless ordeal.”
Shawn B
December 8, 2020
“River City Roofing was great every step of the process and their price was great! The design of my 30+ year old roof (and attic venting) was causing unique problems, so Wess Cozelos was able to recommend newer technology products to fix the issues. Wess was very accommodating and kept in touch throughout the entire process. The roofers did a great job. They paid attention to the little details and cleaned up everything before leaving. Great design solution. Great workmanship. Great price. Great communication. What more can you ask for? I couldn’t be happier.”
Worked with: Cozelos Wess (former)
John Stallions
September 16, 2020
“Great service, communication and top notch quality. These guys worked very quickly inatalling my roof and didnt damage anything in the process. Their cleanup job was so good, you couldn't even tell they were there except for my excellent new roof.”
Jessie YOUNG
September 14, 2020
“They never responded.”
Sydney Madison
August 29, 2020
“Great place to go!! The receptionist was amazing including the rest of the employees!!”
Monica Crow
August 29, 2020
“No comment provided, positive rating.”
Sydney Madison
August 29, 2020
“Great place, amazing receptionist and employees.”
Whitney Selby
August 29, 2020
“No comment provided, positive rating.”
Chris Bryant
July 27, 2020
“Their salesmen need to learn what real storm damage is. Have to get off the ground to inspect a roof.”
Chris Bryant
July 27, 2020
“Salesmen need to learn real storm damage, have to inspect from ground.”
Brittany Hutchison
July 3, 2020
“No comment provided, positive rating.”
Kat Guilliam
June 5, 2020
“No comment provided, positive rating (4 stars).”
Thomas Newby
May 9, 2020
“They seem to be near entirely focused on insurance claim business. The reviews reflect they are good at it and that’s great. They are very professional and on time. My issue with them is value. I had a small “cash” job I needed help with. I’m not an expert but their quote seemed at least double what it should be. I researched the materials. Under $150 but quote was for over $1,300. Then the rep wanted Down payment to get on the schedule. 50% cash up front.”
Thomas Newby
May 9, 2020
“Focused on insurance claims, good at it but poor value for small cash job; quote seemed double, wanted 50% upfront.”
Shaun Boyd
April 29, 2020
“Responsive and integrity. It was a call of duty from one veteran to another in the time of need. I was experiencing a leaky roof after the storm. After speaking with many roofing companies in the area obviously this disinterested in the smaller jobs or none insurance claim, I call up River City Roofing. Someone was out in a day to evaluate the leak and had me scheduled for repair by the weekend before the second round of storms. The repair went quick and flawless. Thank you.”
Trevor Butcher
April 7, 2020
“Ryan Butcher does a great job responding right away and walks you through the entire process. I have had personal experience with him and River City Roofing and they follow through on what they say they will do. I would recommend them to anyone needing a roof repair or complete replacement.”
Aaron Lussi
January 30, 2020
“Best roofers in the business. They will help you through the claims process and ensure everything is cleaned up when they leave.”
Brandon Bradley
January 30, 2020
“Wes was great! I had some storm damage on the roof. He came out and gave me a free estimate, then He got his crew right to my house and they had the work finished in less than a day! He was very friendly and professional!”
Worked with: Wess (former)
Randy McKinney
January 22, 2020
“Excellent Work! Fast Service!!”
Robert & Angie Richardson
January 20, 2020
“They scheduled an appointment and never came or called.... Sad Business Practices... they returned the call after posting this review and then came to do an estimate.... no detailed estimate and price was triple our other estimates... basically their way of saying they did not want the job.... not wasting time with them.....”
Hobert Pruitt
December 27, 2019
“River City Roofing did a great job on my roof! Adam and his staff was able to work with my insurance company to make sure I was out very little out of pocket money. The did what they said they would do and clean up before they left. I highly recommend them for your new roof.”
Worked with: Adam Rudell
Teri Watson - MarMac Real Estate
November 21, 2019
“Great reliable service! Ask for Micheal Muse.”
Regina Randel
November 20, 2019
“Professional from start to finish! The owner came out within days of our phone call, gave us an estimate, and started on the job right away. We were out of town when the job was done so when we got home we wanted something changed. They came out, changed it, didn’t charge us anymore, and we were happy! If you want a reliable company who gets it done right away, and does a professional job, cLl River City Roofers! They’re the best!!”
Karen Beasley
October 9, 2019
“Chris Muse and his guys do a really great job removing old shingles and putting new back on. Excellent job of cleanup also! Very pleased with there work and professionalism!!”
Worked with: Chris Muse
Brandy McBee
September 30, 2019
“Highly recommend River City Roofing Solutions! My roof was damaged in a storm and Chris made the process super easy, by taking care of everything from dealing with the adjuster, handling things with the insurance company, and making sure everything went smoothly and professionally in a timely manner. The crew that worked on my roof was a group of very friendly and hard workers. They took care of my house and garage within two days and it looks awesome. I am very pleased with the results and would definitely use them again if I had to. I used to work for an insurance company and have dealt with many companies over the years, but I only recommend River City Roofing Solutions to take care of my family and friends because I know they will get the job done. Thank you Chris and Michael for everything!”
Ashley Terry
September 30, 2019
“Hard-working friendly crew, took care of house and garage in two days, looks awesome; recommend for family and friends.”
Whitney Mayhall
September 18, 2019
“No comment provided, positive rating.”
Tyler Stephenson
September 13, 2019
“River city Roofing was quick to come out, quick to give a quote, and stayed in touch throughout the entire process. Hunter Rivers was professional and extremely helpful throughout.”
Worked with: Hunter Rivers
Wanda Fleming
September 11, 2019
“I had a hard time getting an estimate for a roof repair. It was so great that River City came quickly and supplied me with the details of the roof repair. They were 1 of 3 estimates and I'm happy I chose them! They were quick in getting the repairs done but most of all they corrected cosmetic issues to make me "happy". That is real customer service!!”
Wanda Fleming
September 11, 2019
“Quick estimate for repair, corrected cosmetic issues for satisfaction; real customer service.”
James Spence
September 10, 2019
“They recently handled my insurance claim. All around great experience. I highly recommend.”
Melissa Powell
September 10, 2019
“Wess did a great job communicating the quote, time frame, and expectations of the whole roofing process. Wess even helped us with taking care of the insurance claim. The team that came to complete the project were very nice and did a great job with clean up. This was some of the best customer service we have received during this whole remodel.”
Worked with: Wess (former)
Tati Ana K
September 10, 2019
“No comment provided, positive rating.”
James Spence
September 10, 2019
“Handled insurance claim, all around great experience; highly recommend.”
Melissa Powell
September 10, 2019
“Great communication, quote, time frame, expectations, helped with insurance claim, best customer service in remodel.”
Worked with: Wess (former)
sherry bryant
September 9, 2019
“I wouldn’t have anyone else on my roof they inspected fixed the roof and did an excellent job. Thanks to Hunter Rivers and the team at river city roofing. Highly recommended this company”
Worked with: Hunter Rivers
Andrea Rivers
September 9, 2019
“Great company with very knowledgeable and friendly staff! Contact them today for a quote if you need a roofing job done right!”
Philip Bryant
September 9, 2019
“Excellent sales and great service”
Philip Bryant
September 9, 2019
“Excellent sales and great service.”
Veronica Sullivan
September 7, 2019
“Great company. Inspected our roof and found some minor repairs. We got a quick estimate and the repairs were done the next day. Very professional group to work with. Highly recommend!”
Veronica Sullivan
September 7, 2019
“Inspected roof, minor repairs, quick estimate and done next day; professional, highly recommend.”
Debbie Hill
September 6, 2019
“Chris at River City Roofing is the man to get the job started and finished! River City was recommended by a trusted home inspector and we are very pleased. Chris took the insurance claim and handled all scheduling, work and follow up. Kudos to all the men who worked in the blazing sun riping off old,tired shingles and replacing with a fresh,good looking roof! The roof looks great, AND the property was perfectly clean..no shingles hiding on the ground, no left over nails! Fabulous job River City!”
Worked with: Chris Muse
Roy Champion
August 23, 2019
“Great job very professional”
BRAD RAY
July 29, 2019
“Just wanted to say I enjoyed doing business with Michael and Chris Muse the did an outstanding job on my roof the get a 10 star rating with me they were professional and very friendly they went above and beyond my expectations I highly recommend river city roofing solutions for any roofing needs these guys know what they are doing I thank you Michael and Chris and your team once again THANK YALL”
Elise J
July 29, 2019
“Be cautious. They used MDF for fascia when wood was promised. A month later and it's already swelling and looking terrible. They promised a job well done in 2 to 3 days tops, we have had a nightmare ongoing for 2 months now. They cut corners. If you don't have someone who can follow up and check everything they've done to ensure it's correct don't bother. EDITED within two hours after posting this they contacted us, they didn't need an email. It took another couple of weeks and then they finally made it right. The final product is lovely but if you can't monitor everything they are doing, use someone else. I do recommend the architectural shingles. We were told the people who did the fascia are no longer associated with the company, and the new person did an amazing job.”
Jacob Hill
June 11, 2019
“Great company! They go above and beyond to make sure you get exactly what you want. Very professional.”
Chris Humphries
June 11, 2019
“These guys know what they are doing! Timely and professional service!”
Debbie Hill
June 11, 2019
“Professional, knowledgeable, honest, worked with insurance; highly recommend.”
Worked with: Chris Muse
Susan
May 29, 2019
“Well, they fixed the leak. I can say that much. But I can't recommend them. I had a leak in a metal roof on a Thursday that HAD to be fixed because I was scheduled to close on selling the house on Monday. So I was in a tremendous bind, and I do appreciate that RCR came out to help me. However, in addition to the fact that they charged me easily 2-3 times what the job should have cost, they also attempted to pass on a processing fee by their card processor after-the-fact, and then when I called them on it I got three different stories about what that extra charge was, all of them blaming AMEX when it was clearly THEM that put the charge through. A violation of the "visa" laws about passing on that kind of processing fee, particularly without disclosing it. Thankfully AMEX took care of the over-charge. On the actual leak work, they did indeed fix it, but all they did was replace a transition piece of metal and install a new one - I saw the metal before they installed it, two strips about 6' x 6", along with a bunch of screws, and RCR brutally gouged me on it - because they COULD. I was in a bind, needing the work done quickly, I knew they gouged me, they knew they gouged me, but I had to have the work done. All of that just left a bad taste - I can't in good conscience recommend them.”
Meredith Bain
May 3, 2019
“Double "S" Wess is one of the most enthusiastic people I have ever met! When he came out for an inspection, he very quickly realized I needed more than just a chimney removal and promptly started an insurance claim for me to replace a very hail damaged roof! The materials and installation were of quality and very timely. I would definitely recommend!”
Worked with: Wess (former)
Lisa McNeal
April 29, 2019
“I wouldn’t have anyone else on my roof! Michael Muse is the best. Not only can you trust him... he knows what he’s talking about. Great Customer Service! Great Company! 🔨🏡”
Worked with: Michael Muse
Lisa McNeal
April 29, 2019
“Trustworthy, knowledgeable, great customer service and company.”
Worked with: Michael Muse
Wade Lawrimore
April 23, 2019
“Good Company, Poor Workmanship The employees at River City Roofing have been helpful in dealing with my insurance claim but the roofers they hire are horrible. They took no measures to protect the gutters, siding, windows, A/C unit or plants and all were damaged. They installed permanently deformed/damaged shingles, left tar and other markings on every surface of the home, walkways and gutters and finished without performing any quality control checks or finishing cleanup. Although the nail line on the shingles is clearly marked, they left an excessive number of exposed nails and many more that will surely develop into leaks in the years to come. Lastly, our roof replacement cost 10% more than other reputable companies with the same products and warranties. Do not think you're getting better quality just because they cost more. My Suggestions: Hire your own inspector to inspect every inch of the roof, do a thorough walk-around to inspect your home for damage, take pictures of everything, do your own research and be familiar with the function and proper installation of all products (underlay, starter strip, shingles, etc.), Purchasing the extended workmanship warranty is a MUST due to the lack of quality control.”
Wade Lawrimore
April 23, 2019
“Helpful with insurance but poor workmanship, damaged property, deformed shingles, exposed nails, higher cost; suggest own inspector and warranty.”
Jim Verhine
March 13, 2019
“I would not recommend this company at all!!! Terrible customer service! Had an estimate appointment scheduled with Dustin earlier today; he didn't show. I had to call the company twice within the next hour before I was told that he was out sick today. I understand that people get sick and sometimes they get sick unexpectedly but my beef is that no one at River City bothered to let me know that my appointment would not be honored after I had taken off work to be there. I called the company back and spoke with Francis and asked to speak with one of the owners. She took my info and told me that Mr. Michael Muse would call me back right after he got off the phone. I didn't get a call back and haven't heard from him yet! Terrible customer service! I feel as if they don't want or need my business. Well that is fine with me as they will never get my business either and I'll spread this story far and wide! The BBB will probably hear from me as well about this company. UPDATE: Mr. Michael Muse did call me back today. Thinking back on it, there is nothing in that telephone conversation (his explanations or apology) that makes me want to change my rating of 1-Star or do business with this company in the future. I'll look elsewhere.”
Worked with: Michael Muse
Jim Verhine
March 13, 2019
“No show for estimate, poor communication, no callback from owner; will not use or recommend.”
Sabrina Kempenich
March 11, 2019
“Very pleased with the work they did! They took care of everything, including dealing with the insurance company. GREAT communication! Walked us through every step of the process, and answered all questions we had. Chris made the whole process go smoothly. My new roof looks great!”
Worked with: Chris Muse
Jeremy Terry
March 7, 2019
“Called them out to look at a leak in my roof. The inspector came out and told us our dormer would need new flashing and he would give me a quote the next day. A week went by, no quote , no phone call or contact of any kind. I called back and the receptionist said they would have someone contact me back about it. The inspector never returned my messages but the owner did call back and corrected the situation which goes along way in professionalism. Thank you”
Lance Angel
February 21, 2019
“Excellent work and the staff was very nice!”
Rebekah Brunton
February 2, 2019
“This company has integrity and good communication. I recently had my roof replaced with new decking back in November 2018. Michael Muse had excellent communication skills with helping me with my insurance carrier and preparing to get the job done. A month after they replaced my entire roof I noticed that some shingles were not laying completely down. I called Michael and after he came to check it out, he told me they were going to come out and replace all of the shingles and decking again. Apparently there was a workmanship error with the decking. Since they offer a 5 year workmanship warranty, they came back out to replace the entire roof without any charge. This made a super huge impression on my dealing with them. I definitely trust this company and would recommend them to family and friends.”
Worked with: Michael Muse
Kim Maynard Leach
January 24, 2019
“This is the company to call for excellent service, reliability, and honesty. They go the extra mile to make sure that you get all the benefits of your insurance coverage.”
Michael Lowery
January 23, 2019
“You won’t find a more knowledgeable or professional roofing company to do business with.”
MARS Tennis Club
December 22, 2018
“Very responsive, knowledgeable and friendly. Gave great advice into what did and did not need to be done. Worked with the insurance adjustor to make the process seamless. Even took pictures to show how the finished roof work looked. Only downside was the cleanup, but Ryan took care of it promptly. Would recommend them for future work.”
Stuart Clark
December 7, 2018
“Highly recommended for river city roofing solutions to be your first call for any roofing repair. They came to our house right away after ive called to inspect Outstanding knowledge on roofing. They are fast and Professional. They have done a so much better job than the other roofers who did a carelesa Cobb Job. Thank you to everyone at river city roofing solutions for high quality repair in a very timely manner.”
Jared McCulloch
November 10, 2018
“No comment provided, positive rating.”
Nick D8653
October 10, 2018
“Michael and his crews are awesome - very professional from start to finish - Michael helped navigate the entire insurance process all along the way - The installers were great, covered all our shrubs before they started and cleaned everything up once the roof was replaced - Our neighborhood experienced a hail storm and Michael and his crew replaced 17 roofs in our development and everyone was very pleased with their service - I would highly recommend Michael & River City Roofing”
Worked with: Michael Muse
Nick D8653
October 10, 2018
“Awesome, professional, navigated insurance, installers great with cleanup; replaced 17 roofs in neighborhood, highly recommend.”
Worked with: Michael Muse
Ginger Cobl
September 28, 2018
“What a great local company! We highly recommend River City Roofing Solutions. They did a fantastic job repairing our roof, very polite, very reasonable, we're thrilled with their work!”
Ginger Cobl
September 28, 2018
“Great local company, fantastic repair job, polite, reasonable; thrilled.”
Tech- Tonic
September 19, 2018
“Handle everything from consulting with you and dealing with Adjusters and handling depreciation & the insurance process as a whole - extremely knowledgeable. Great work. Couldn't recommend a company more highly. 5+☆'s”
Rudy 2 Shoes
September 10, 2018
“GREAT people with outstanding knowledge of the roofing industry. On inspection, Adam found that I had 2 layers of shingles, and likely some or all of my decking was potentially bad.. After diagnosing, River City Roofing Solution's Crew showed up ready to go at 6 am. They removed 2 layers of shingles on over 6500 sq ft of roof coveting my home, patio and garage. Outstanding workmanship re-installing 153 sheets of 4x8 decking sheets, adding ridge vent, and completing this massive amount of work in 2 days! Un-real service and follow through - highly recommend Adam. Highly recommend using them for any and all roof related needs! Also, coil wrapping my lean-to to protect the wood, gutters, metal roofs, flat roofs..”
Worked with: Adam Rudell
Rudy 2 Shoes
September 10, 2018
“Outstanding knowledge, removed 2 layers shingles on large roof, replaced decking, added ridge vent, completed in 2 days; highly recommend for all roof needs.”
Worked with: Adam Rudell
Brendon Muse
September 5, 2018
“Quality roofing company!”
Brendon Muse
September 5, 2018
“Quality roofing company.”
Why Customers Choose Us
What sets River City Roofing Solutions apart from the competition
Licensed & Insured
Fully licensed and insured for your complete peace of mind on every project.
Fast Response
We respond to every inquiry within 24 hours and schedule inspections quickly.
Insurance Experts
We handle the entire insurance claims process so you don't have to.
Multi-Certified
IKO ROOFPRO Craftsman Premier, Owens Corning Preferred Contractor, and Boral Certified LeafX Dealer.
Our Work Across North Alabama
From storm damage repairs to complete roof replacements, we deliver quality results on every project.
Decatur, AL
Complete tear-off and replacement after severe hail damage. IKO Dynasty shingles installed.
Huntsville, AL
Aging 20-year roof replaced with architectural shingles. New ridge vents and flashing.
Madison, AL
Wind damage claim handled start to finish. New drip edge, underlayment, and shingles.
Ready to Experience 5-Star Service?
Join hundreds of satisfied homeowners across North Alabama. Schedule your free roof inspection today.
